In this issue of Cutter Benchmark Review, we focus at the intersection of three topics discussed previously: mobile technology (Vol. 9, No. 3) on the one hand and privacy (Vol. 6, No. 1) and security (Vol. 5, No. 12) on the other. We do so because we feel that these topics, interesting each on its own, take on renewed relevance when combined. It is undeniable that mobile form factors, from the laptop to the smartphone to the iPad and who knows what next, will continue to gain prominence in the personal and organizational technology arsenal. As they do so, the importance of securing the mobile platform while ensuring the privacy of its users will continue to increase commensurably. In short, given the unabated trends toward continued miniaturization, connectivity, and battery longevity, it is undeniable that mobile security and privacy are only going to grow in importance.

• Read the introduction

Most organizations realize that customer data has significant value. Yet, with the amount of customer data proliferating, and with customers becoming increasingly more discriminating, the ability to harness the value of customer data is becoming a crucial skill. How to extract value from the heaps of data available is a process not without challenge.

AN ACADEMIC PERSPECTIVE
Katia Passerini (NJIT), Lanse LaVoy

A VIEW FROM THE FIELD

• View the editorial calendar

Get practical tips, expert advice, and qualified analysis in Cutter's weekly E-Mail Advisors. The Cutter Edge is a FREE service available to qualified IT and business professionals. The Agile Project Management, Business Intelligence, Business-IT Strategies, Trends, and Enterprise Architecture E-Mail Advisors offer four-week trial subscriptions to qualified professionals.