March 2005 Cutter Benchmark Review: Metrics: Enabling Decision-Making Agility

by Cutter Consortium

The ability to use and have command of metrics are essential skills for the agile IT executive. In this issue of CBR , Cutter Consortium Senior Consultant Michael Mah provides a look at the emerging discipline of metrics and benchmarking and then frames the discussion in terms of using reliable information to make high-stakes decisions.

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March 2005 Cutter Benchmark Review: Metrics: Enabling Decision-Making Agility March 2005

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