The Shovel, The Snowblower, or the Guy with the Truck

by Carl Pritchard

With the spate of unusual winter weather in the US this year, a classic IT quandary actually made itself evident once more. Is more technology actually better? It's analogous to the situations that actually arose as many parts of the country wrestled with the daunting notion of how to manage snow measured in feet, rather than inches. And as you might imagine (as with so many organizational quandaries), the answer is, "It depends."