All That Glitters Is Not Gold: Selecting the Right Tool for Your BPM Needs

by Nick Russell, Wil M.P. Van der Aalst, Arthur H.M. Ter Hofstede

As the BPM marketplace continues its rapid evolution, there is an increasing array of technology offerings available for modeling and enacting business processes. Yet despite the advances that have been made in the process technology area, it is more difficult than ever for organizations to select an appropriate tool on which to base their business processes. These difficulties stem from two major causes: (1) the increasing diversity of offerings that fall under the BPM technology umbrella, and (2) the complexity associated with reconciling the needs of the organization and the capabilities of available products.