Using a Project Dashboard to Manage an Outsourced Portfolio: Part I

by Michael Epner

With the wealth of information showering IT executives and managers daily, the need for simplicity is greater than ever. An executive in an environment where outsourcing is prominent has to deal with service provider issues, plus worry about satisfying business customers, recruiting and retaining IT staff, and monitoring the project portfolio. Throw in operations issues, infrastructure improvements, and shrinking budgets, and you have a seriously overwhelmed individual.