The Search for the "East Pole" -- Business Process as an Organizationally Unnatural Act

by Ken Orr

On the surface, business process in any of its various guises appears to be a simple, even natural, activity, but it is not. Business process change -- significant business process change -- in the real world is a very difficult thing to pull off. This is because business processes occur in one organizational dimension and "management" occurs in another.

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The Search for the "East Pole" -- Business Process as an Organizationally Unnatural ActThu Mar 04 08:20:13 CDT 2010

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