Frequently Asked Questions

Below is a list of answers to frequently asked questions on the use and navigation of our Web site. If you do not see an answer to your question, contact us -- we'd be happy to help.

How can I better navigate through my cutter.com resources?

As a starting place, view our recorded demo. You can schedule a time with your Client Research Manager for a personal demonstration and answer to your specific questions.

Accessing Cutter's Research

Using the Cutter Web Site

 

Accessing Cutter's Research

My company has an Enterprise License to Cutter's research. How can I get access to the content?

Just log-in with your username and password and you'll have immediate access to the content included in your license. If you do not have a username/password, contact your license administrator or email account sales@cutter.com to obtain your subscription code. Use that code to set up your personal profile here.

How do I log in to access my research?

There are two ways to log in to access your research:

  1. Click on the Log In button in the upper right corner of any page on our website. After you've entered your username/password, you'll automatically be redirected to your dynamically-generated My Research gateway. From this gateway you can navigate directly to recently published articles.

  2. Click on any article title/link anywhere on the cutter.com site. Just enter your username and password on the resulting abstract page and you'll be automatically redirected to the article. Once you've logged in this way, you'll have full access, per your license, for the rest of the session or until you log out.

I don't remember my username. / I'm getting the error message "username invalid" when I try to log in.

Your username is your corporate email address. Contact us at +1 781 648 8700 or service@cutter.com if this username/email doesn't work.

I don't remember my password.

Retrieve your password here.

How do I change my password?

Change your password here. Note: You must log in before you can change your password.

I'm not yet a subscriber. How can I gain access to Cutter's content?

For information on subscribing to Cutter contact your account representative.

To test-drive our client-only site, register for trial access. Your account representative will contact you to set up a demo.

Using the Cutter Web Site

Can you show me around cutter.com?

We'd be happy to walk you through our website. Just contact us to set up a time.

What's the best way to search the cutter.com site?

Use the search tool located in the navigation bar on any page. You can narrow down your search results by using the Advanced Search tool at the top of your results page.

I'm having trouble accessing and/or searching my research.

If you're experiencing difficulties, just call or e-mail service@cutter.com; we're happy to help.

Am I allowed to download and save content from cutter.com?

You can download and print copies of articles and research from the Cutter web site for your own use. However, content cannot be forwarded, resold, reformatted, reproduced or redistributed in any manner without express written permission of Cutter Consortium. Content may be downloaded for personal use, but must be deleted at the expiration of your license. For detailed copyright and usage policies, see our Terms of Use.

Can I include excerpts in my presentations?

Small excerpts from Cutter Consortium content are considered "fair use" and do not require permission from Cutter Consortium, but must be attributed as "Source: Cutter Consortium, www.cutter.com". If you are interested in reproducing large parts, or the entire content of any Cutter material, you will need written approval. Some circumstances require a licensing fee. For approvals, please contact us at press@cutter.com.

How do I download/use PDF or ePub files?

To download PDFs you'll need Adobe Acrobat Reader on your PC. Kindles can also read PDFs.

Click on the ePub icon in your mobile device or tablet and follow the instructions provided by the manufacturer to read these files.

Frequently Asked Questions