There are many opinions about what constitutes an IT strategy. In my view, the IT strategy has to start from a deep understanding of the short-, mid-, and long-term goals of the company. In the absence of clearly stated corporate goals, the CIO does not get a pass; he or she must make some assumptions based on observation. Assuming there are stated corporate goals, the CIO must have some specific artifacts to create a grounded, purposeful strategy that aligns IT actions to company needs and whose value is clear. One of these artifacts is the company culture.

This Executive Update will show how Indian IT firms are moving toward becoming global multinationals in the technology space. To support this claim, we highlight two important trends related to Latin America. First, we examine the growth of Indian investment in technology firms in several countries in that region. Second, we look at the manpower profile of these firms, especially that of Tata Consultancy Services (TCS), the largest Indian firm, and find that the employee profile of the companies indicates a significant shift in hiring practices away from the early days of manpower-driven cost savings to a more service-driven model that emphasizes quality over savings.

The rapid growth of the software as a service (SaaS) market, along with the closely related cloud computing industry, is attracting a proliferation of players that is creating a buyer's market for customers and raising concerns about an inevitable industry shakeout.

During this webinar you'll get insight based on Jeff's experience guiding organizations through SaaS implementations, backed-up by the exclusive market research we've been conducting year after year. Watch Jeff Kaplan and discover the latest SaaS/cloud computing trends and how your organization can benefit from this delivery option.